1. Acceptance
By installing or using Custom Count & Sum Pro (the "Add-on"), you agree to these Terms of Service. If you do not agree, do not install or use the Add-on.
2. The Service
Custom Count & Sum Pro is a Google Sheets add-on that provides custom spreadsheet functions for counting, summing, and averaging cells based on their formatting (font style, font color, background color). The Add-on is developed and maintained by base:10 (baseTen.dev@gmail.com).
3. Free Tier, Trial & Paid Plans
- All functions work on ranges of 30 cells or fewer with no account or payment required.
- New users receive a 7-day free trial with full Pro access on unlimited ranges.
- After the trial, a paid plan is required for ranges larger than 30 cells. Plans are available on a monthly (€1.99/month), yearly (€14.99/year), or lifetime (€39.99, one-time) basis.
- Monthly and yearly plans renew automatically until cancelled. The lifetime plan is a one-time purchase with no recurring charge.
- Prices may change with 30 days' notice communicated via the add-on or by email.
4. Payment
Payments are processed securely by Stripe. We do not store your payment card details. For monthly and yearly plans, you authorise Stripe to charge the applicable fee at the start of each billing period. For the lifetime plan, Stripe charges a single one-time payment.
5. Cancellation & Refunds
- Monthly and yearly subscribers may cancel at any time via Stripe's customer portal or by contacting us. Cancellation takes effect at the end of the current billing period; no partial refunds are issued for unused time.
- Lifetime purchases are non-refundable except as required by applicable law.
- If you experience a technical issue that prevents you from using the Add-on, contact us within 14 days for a case-by-case review.
6. Licence Grant
Subject to a valid subscription or lifetime purchase, we grant you a limited, non-exclusive, non-transferable licence to use the Add-on for your own personal or business purposes within Google Sheets. You may not sublicense, resell, or redistribute the Add-on or its functions.
7. Acceptable Use
You agree not to:
- Attempt to reverse-engineer, copy, or extract the Add-on's source code;
- Use the Add-on in a way that violates Google's terms of service;
- Abuse the trial system by creating multiple accounts to obtain free access.
8. Availability & Changes
We aim for high availability but do not guarantee uninterrupted service. We reserve the right to modify or discontinue features with reasonable notice. If the Add-on is discontinued entirely, active monthly and yearly subscribers will receive a pro-rata refund for the remaining subscription period, and lifetime purchasers will receive a proportional refund.
9. Disclaimer of Warranties
The Add-on is provided "as is" without warranties of any kind. We do not guarantee that the Add-on will be error-free or that results produced by its functions will be accurate in all circumstances. Use the Add-on's output at your own discretion.
10. Limitation of Liability
To the maximum extent permitted by law, base:10 shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Add-on. Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.
11. Governing Law
These Terms are governed by the laws of Belgium. Any disputes shall be subject to the exclusive jurisdiction of the courts of Belgium.
12. Contact
Questions about these Terms? Contact us at baseTen.dev@gmail.com.